Privacy Policy

IWAKAP – A Platform of IWOMI Technologies

Effective Date: 10/2/2026

1. Introduction

IWAKAP (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of all users of our crowdfunding platform.

This Privacy Policy explains how we collect, use, process, store, and protect personal data in accordance with the laws and regulations applicable in the Republic of Cameroon, including Law No. 2010/012 relating to Cybersecurity and Cybercrime, and other applicable financial and anti-money laundering regulations.

By accessing or using IWAKAP, you consent to the collection and use of your information as described in this Policy.

2. Scope of This Policy

This Privacy Policy applies to:

- Visitors to https://iwakap.com

- Registered users

- Donors and contributors

- Project owners

- Partners interacting with our platform

It applies only to information collected through our online platform and not to information collected offline or through third-party channels not controlled by IWAKAP.

3. Information We Collect

We collect personal data necessary for platform operation, compliance, fraud prevention, and transaction processing.

3.1 Information You Provide Directly

When you:

- Create an account

- Launch a fundraising campaign

- Make a donation

- Contact customer support

We may collect:

- Full name

- Email address

- Phone number

- National identification information (where required for KYC)

- Residential address

- Payment information (processed via secure payment providers)

- Mobile money number (e.g., Orange Money, MTN Momo)

- Bank card information (processed by certified payment processors)

We collect only data that is necessary, proportionate, and lawful for the intended purpose.

3.2 Financial & Compliance Information

As a crowdfunding platform operating within a regulated fintech environment, IWAKAP may collect additional information for:

- Know Your Customer (KYC) verification

- Anti-Money Laundering (AML) compliance

- Fraud detection and prevention

- Transaction monitoring

This is required under applicable financial regulations and CEMAC regional compliance standards.

3.3 Log Data

Like most websites, IWAKAP automatically collects certain technical information, including:

- IP address

- Browser type

- Internet Service Provider (ISP)

- Date and time of visit

- Pages visited

- Referring URLs

This information is used for:

- Security monitoring

- Fraud detection

- Analytics and system administration

- Log data is not used to personally identify users unless required for security or legal reasons.

4. Cookies and Tracking Technologies

IWAKAP uses cookies and similar technologies to:

- Improve user experience

- Remember user preferences

- Analyze platform performance

- Enhance security

Users may disable cookies via browser settings; however, certain platform functionalities may be affected.

5. How We Use Your Information

We use personal data for lawful and legitimate purposes, including:

- Operating and maintaining the platform

- Processing donations and financial transactions

- Verifying user identities

- Communicating important updates

- Responding to customer service inquiries

- Improving platform functionality

- Preventing fraud and illegal activities

- Complying with legal and regulatory obligations

- We do not sell personal data to third parties.

6. Legal Basis for Processing

We process personal data based on:

- User consent

- Contractual necessity (account registration and transactions)

- Legal obligation (AML, KYC, financial compliance)

- Legitimate business interests (platform security and improvement)

7. Data Sharing and Third Parties

IWAKAP may share information only, when necessary, with:

- Licensed payment processors

- Mobile money providers

- Banking partners

- Regulatory authorities when legally required

- Law enforcement agencies upon lawful request

All third-party partners are required to implement adequate data protection measures.

IWAKAP’s Privacy Policy does not extend to third-party websites or external links.

8. Data Security

We implement administrative, technical, and physical safeguards to protect personal data, including:

- Encrypted connections (SSL/TLS)

- Secure payment processing

- Restricted access controls

- Fraud monitoring systems

- Regular security reviews

Despite these measures, no online system is completely risk-free. Users are encouraged to protect their login credentials.

9. Data Retention

Personal data is retained:

- For as long as necessary to fulfill its purpose

- As required by financial and regulatory record-keeping obligations

- For compliance with AML and audit requirements

Once data is no longer required, it is securely deleted or anonymized.

10. Your Rights Under Applicable Law

In accordance with Cameroonian legal principles and international best practices, users have the right to:

- Request access to their personal data

- Request correction of inaccurate data

- Request deletion of data where legally permissible

- Object to certain processing activities

- Request restriction of processing

- Withdraw consent where processing is based on consent

Requests may be submitted via our official contact channels. We will respond within a reasonable time in accordance with applicable law.

11. Children’s Privacy

IWAKAP does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected without parental or guardian consent, we will take immediate steps to remove the information.

Parents and guardians are encouraged to supervise minors’ online activities.

12. International Data Transfers

If data is processed outside Cameroon (for hosting or payment services), we ensure that appropriate safeguards are in place to maintain adequate protection standards.

13. Updates to This Policy

IWAKAP may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes.

Users will be notified of significant changes through:

- Platform notifications

- Email communication

- Website updates

- Continued use of the platform after updates constitutes acceptance of the revised Policy.

14. Contact Information

For privacy-related inquiries or data protection requests, please contact:

IWAKAP

Email: Info@iwakap.com

Phone: +237 653189807

Address: Bonamousadi, Douala